ELM security offers Key Holding and Alarm Response services to any of the following businesses categories;
- Concierge Security
- Construction Security
- Corporate Office Security
- Hotel Security
- Industrial & Warehouse Security
- Retail Security
In the case an intruder breaks in or the alarm is activated at your site ELM Security Ltd will respond immediately. We will send our experienced security officer to the site to investigate the alarm. They will enter the site using the held key to respond to the alert.
Our guards are SIA Licenses and DBS checked. Our guards know how to best represent ELM Security. They remain vigilant and calm under any stressful circumstances.
We provide you and our staff with a 24-hour control room contact. The control room is manned by an experienced guard to offer advice to the guard and to the customer. We will conduct surprise visit to the site to ensure that our security provides the quality service as expected of them. Our business Director will remain in touch with you and collect your feedback every month to address your concerns and suggestions while maintaining the ISO9001 requirements for quality assurance and control.
We like to keep you in the loop about any security events that occur whilst the guard is on duty through the daily occurrence log sheet. Any serious issues would be conveyed to the control-room who could either advise how to handle or escalate and call site manager, emergency services or the Police depending upon the severity of the event. All our security officers are required to make an hourly check-in call to keep us informed of the situation on ground.
Please get in touch with us at 0333 050 9639 or email us at info@elmsecurity.co.uk to arrange for a free of charge site visit and risk assessment.